Care Navigation: A Complete Guide To Improving Employee Engagement and Well-Being While Reducing Costs

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Health benefits are complex. Employees don’t understand them as well as they want and need to. Care navigation can help fix the problem.

35% of employees don’t fully understand any of the benefits they are enrolled in, according to a recent survey by Voya Financial. Employees are often overwhelmed with benefits tools and resources and need personalized benefits. Thus, employers need to step up their communication efforts and create a consumer-first benefits experience that is familiar, comfortable, and easy to navigate.

In this whitepaper we explore:

• The challenges that employees are facing while accessing health benefits.
• The impact of the COVID-19 pandemic on benefits plans.
• The benefits of deploying a comprehensive care navigation solution that helps employers cut unnecessary healthcare costs.
• The key features of a personalized benefits strategy and how care navigation boosts employee well-being and engagement.